Slow computers, Outlook issues, and webcams that decide not to exist right before your meeting—fixed instantly. No waiting, no tickets, no hassle.
OnePlace combines smart automation with expert backup to resolve everyday IT issues fast—without the usual back-and-forth.
When something goes wrong—Wi-Fi, Outlook, printing, slow computer—just type what's happening in plain English. Our system understands and guides you through targeted fixes.
For common problems, OnePlace runs safe, pre-tested solutions right away. Many issues are solved automatically in seconds—no waiting, no tickets.
If automation can't resolve it, the issue routes to our engineers. You get human help fast—without ever leaving the dashboard.
Our proprietary, AI-enabled AutoFix Technology takes actions on your computer — much like a human technician would — to resolve your issues based your system's current conditions and your input. We developed the technology based on best practices and knowledge from our decades in IT support, combined with our love for building great products.
If you're a small business owner or startup founder and tired of Googling for tech fixes or waiting hours for your IT consultant to respond, OnePlace is for you. Our easy-to-use dashboard guides end users through resolving problems instantly and even runs automatic fixes when possible. And for issues that need a human to help, we'll connect you with vetted technicians, who typically respond within 30 minutes.